Do subscriptions auto-renew? 09 June 2022 10:21 Updated Yes, they do. You agree to this at the time of purchase and you can cancel this at any time by emailing firstname.lastname@example.org. 12-month subscriptions are one-off purchases and won't be renewed. Related articles How do I cancel my subscription? How do I claim the free gift once we collected all the paw stickers? If my child replies to Banjo, where do I send it? How do I pause my subscription? How can I personalise the monthly product?