Subscription

General questions

• Do subscriptions auto-renew?
• How do I claim the free gift once we collected all the paw stickers?
• If my child replies to Banjo, where do I send it?
• How long after subscribing does it take to receive the starter pack?
• Can I add more than one child's name to my subscription?

Amendments

• How do I reactivate a cancelled subscription?
• How do I pause my subscription?
• Will I receive multiple letters if I upgrade?
• How do I change the length of my subscription?
• How do I cancel my subscription?